It never happens when it's convenient. You're locked out of your car at 11 p.m. You've lost your house key after closing up the restaurant. Or maybe your front door lock just snapped in half on a rainy Tuesday morning when you're already running late. That's when you need someone real - someone who picks up the phone, doesn't make you wait, and actually knows what they're doing.
That's us. UTS Locksmith Clermont. We handle emergencies 24 hours a day, 7 days a week, including weekends and holidays. No automated hold music. No "we'll try to get someone out tomorrow". Just fast help when you need it most.
We've gotten calls at 2 a.m. from parents who locked themselves out during a diaper run. We've helped college students who left their keys in a Lyft and couldn't get back into their apartments. One time, a guy called us while stuck in a suit in July heat, sweating in the Publix parking lot with his car running and his dog inside. We were there in under 15 minutes.
Every emergency is different, but they all have one thing in common: people just want help. That's our whole approach. No judgment. No pressure. We fix the problem, explain what went wrong if you want to know, and get you back to your life as fast as we can.
If it feels urgent to you, it's urgent to us. We don't brush people off or tell them to call back during business hours. That's not how we operate.
Most emergency calls in Clermont and nearby towns like Minneola, Groveland, and Montverde get a response in 20 to 30 minutes - often sooner. Our vans are always stocked, GPS is ready, and we know the shortcuts. If it's a busy night, we'll give you an honest ETA. If we say we're coming, we're coming.
Emergency doesn't mean overpriced. We'll tell you the cost up front before we unlock, rekey, or replace anything. No hidden fees. No "weird night surcharge". If you're already stressed, the last thing you need is a surprise charge you didn't agree to. We keep it straight, always.
A young couple in Groveland once called us after their house key snapped in the lock - with their baby asleep inside and the groceries still in the car. We arrived in 15 minutes, got the door open without damage, and even helped carry in the milk. They still send us referrals years later.
Another time, we rescued a teacher locked out of her classroom at 6:30 a.m. She was supposed to give a test that morning. We got her in before the first bell rang. She told us it felt like "a miracle with a keychain".
We've seen it all - credit cards jammed in door frames, butter knives bent into lock picks, people who tried to drill out their own deadbolt using a YouTube video. It rarely ends well. If you're locked out, don't damage your door or vehicle. Just call us. We'll get you in, and we won't make you feel dumb for calling.
Because that's what you are. This is our town too. We're not some call center or nameless service. We're the locksmiths who show up in the middle of the night and don't make it weird. We're the ones people save in their phone as "lock guy" or "that locksmith near me who helped me when I was locked out in my pajamas".
Emergency calls are our specialty because we know how important those moments are. It's not just about getting a door open. It's about how someone makes you feel when you're stuck, stressed, and tired. We do this work because we're good at it, and because people need someone real when things go sideways.
If you need us, we're ready. Day or night. Rain or shine. Let's fix the problem.